ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.
Why ITIL 4 Foundation?
The course will help you to understand:
- how modern IT and digital service organizations operate
- how value streams increase speed and efficiency
- how cultural or behavioral principles guide work that benefits the wider organization
- how to use commonly-used service management terms and concepts
Prerequisites
- To be eligible to take this transition module, you should have: ITIL Expert (v3) certificate OR A minimum of 17 credits from the Foundation and Intermediate/Practitioner/Manager modules from previous versions OR ITIL 4 Foundation and 15 credits from the ITIL V3 system In other words, if you have passed (or are prepared to take) the MALC exam, then you are eligible to complete this transition module to obtain your ITIL 4 certification.
Eligibility
- ITIL V3 certified professionals transitioning to ITIL 4 are best suited for this course. This course also is appropriate for IT managers, IT architects, system administrators, operations managers, database administrators, service delivery professionals, quality analysts, development teams, and process owners and practitioners.
Who Should Attend ITIL Training?
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture.
IT professionals
Business managers
Business process owners
Project managers
ITSM managers
IT professionals in digital
IT professionals in product
Professionals transitioning to ITIL4
Training From Us/Benefits For You
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TRAININGWhy KVM Knowledge Hub?
Our proprietary platform allows two-way communication, giving you — the learner — the opportunity to ask the instructor questions, participate in discussions, seek clarification and get trained from a location that is convenient to you!
Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning. That includes:
- 16 Hours of Live Instructor-Led Online Sessions
- Earn 16 PDUs on Course Completion
- 8 Assessments, 6 Recall Quizzes, More
- Exam Fee Included in Course Fee
- Lifetime Access to Courseware
Each class has practical assignments which shall be finished before the next class and helps you to apply the concepts taught during
You get lifetime access to Learning Management System (LMS) where presentations, quizzes, installation guide & class recordings are there.
We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.
Testimonials
What Our Students Say About Us
We have a genuine student base for our educational services and we are grateful to receive their feedback on our service.
The training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready.
What will you learn ?
- Understand the key concepts of service management
- Understand how the ITIL guiding principles can help an organization adopt and adapt service management
- Understand the four dimensions of service management
- Understand the purpose and components of the ITIL service value system
- Understand the activities of the service value chain, and how they interconnect
- Know the purpose and key terms of 15 ITIL practices
- Understand 7 ITIL practices
Have Any Question In Mind?
Feel free to contact our Expert to resolve all your questions or queries related to the certification/curriculum/exam by clicking the button below or mail us at support@kvmknowledgehub.com
